NODE - PLN Manado

NODE - PLN Manado

An operational system for AMR management and field service monitoring.

Overview

NODE is a targeted web application built for PT. PLN UP3 Manado to manage two critical operational areas: the maintenance of the Automated Meter Reading (AMR) network and the performance of field service officers. The application provides a centralized platform for creating and tracking work orders related to AMR installation and repair, while also offering management a clear view of technician productivity and task completion.

Technology Stack

A reliable and scalable technology stack was selected to handle the operational workflows and real-time monitoring requirements.

Frontend

• Framework: Next.js / React
• Language: JavaScript / TypeScript
• Styling: Tailwind CSS
• Mapping: Leaflet.js (for visualizing technician locations)

Backend

• Framework: Laravel
• Language: PHP
• Database: MySQL / PostgreSQL
• Architecture: Secure RESTful API

Key Features

AMR Work Order Management

A complete system for creating, assigning, and tracking service tickets for AMR maintenance, new installations, and replacements.

Field Technician Performance Monitoring

The dashboard provides managers with insights into the activities of field technicians, including tasks completed, time spent per task, and current status, to ensure operational efficiency.

AMR Device Registry

A centralized database to track all AMR devices in the network, including their location, status, and maintenance history.

Real-time Task Updates

Field technicians can use a mobile-friendly version of the application to receive new tasks and update their work status on the go, providing real-time data to the central system.

Reporting & Analytics

The system generates reports on key operational metrics, such as AMR failure rates, technician response times, and overall network health, to support data-driven decision-making.