Sadix CRM — CBA
Customer Relationship Management for PT CBA Chemical Industry
Sadix CRM-CBA - Customer Relationship Management for PT CBA Chemical Industry
A modern CRM application built from scratch, marking the first use of Kotlin at PT. Cakrawala Putra Nusantara and driving technology transformation in the company.
Overview
Sadix CRM-CBA is a comprehensive Customer Relationship Management (CRM) solution developed for PT CBA Chemical Industry. The project was initiated and built from the ground up by the development team at PT. Cakrawala Putra Nusantara, with the user contributing as the android developer. The application streamlines customer management, sales tracking, and communication, supporting the company's digital transformation journey.
Technology Stack
Mobile Application
- Platform: Android
- Language: Kotlin (first adoption at PT. Cakrawala Putra Nusantara)
- Architecture: Offline-first, modern UI/UX
- Features: Customer data management, sales tracking, notifications, and reporting
Key Features
- Built from scratch with full collaboration between backend and frontend teams
- Customer data management and segmentation
- Sales pipeline and opportunity tracking
- Task and activity management for sales teams
- Real-time notifications and updates
- Comprehensive reporting and analytics
- Offline-first mobile experience for field sales
- Secure authentication and user roles
Target Users
This application is designed for sales teams, customer service representatives, and management at PT CBA Chemical Industry, providing them with powerful tools to manage customer relationships, track sales, and improve service quality.
Impact
Sadix CRM-CBA has enabled PT CBA Chemical Industry to:
- Digitally transform their customer management processes
- Improve sales team productivity and collaboration
- Gain actionable insights through analytics and reporting
- Enhance customer satisfaction and retention
- Accelerate technology adoption with Kotlin and modern development practices
This project represents a significant milestone in the company's digital journey, setting a new standard for CRM solutions in the chemical industry sector.